Support Staff


Register to Become a Direct Support Professional

Whether you’re looking for personal fulfillment, growth opportunities, or job security, having a career as a direct support professional can provide a strong foundation for a fulfilling and successful career.

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Receiving Ongoing Mentorship and Great Pay!

Step 1

  • Download the Optonome app and register or
  • Access Optonome.com and register

Step 2

  • Send “Optonome” a chat message

Step 3

  • Click on courses and start training from home from your device as you progress you will get notified by CEOs for work in your area offering living wages (Available In Pennsylvania, Florida, and Colorado)

Quality Work Deserves Quality Pay

The caregiver industry for direct support professionals (DSPs) is at a crisis point. DSPs are care professionals for the elderly, the developmentally or physically disabled, or patients in rehabilitation programs, and being a direct support professional is not easy.

Frequently Asked Questions

Please reach us at hello@optonome.com if you cannot find an answer to your question.

Can I set my own hours?

Certainly, it is possible to schedule your own hours and specify your availability with ease using the app. 

What is the average starting rate?

Optonome CEOs are paying DSPs around $20 per hour.

What is a DSP?

 A Direct Support Professional (DSP) is a trained caregiver who provides assistance and support to individuals who require help with daily living tasks, such as those with disabilities or those who are aging. DSPs help their clients with activities such as bathing, dressing, eating, and other daily tasks, and may also provide emotional support, companionship, and assistance with community integration. They work in a variety of settings, including group homes, assisted living facilities, and private residences. Check out our Medium article called, “What is a DSP?”.

After I finish training what do I do?

You will be required to upload to the HIPAA-compliant Optonome app additional documents such as background checks and TB tests and driver’s license

Do I get hired as an employee or contractor?

It is up to you. In the new gig economy, most people want to have a work/life balance while maximizing their earning potential as independent contractors. 

Do I use a separate app when I provide DSP services?

No. We work hard behind the scenes to integrate with payer-required systems allowing more DSPs to take advantage of the living wage opportunities in our network.

How do services work with local providers?

Once connected you will go through a single hiring process while indicating your availability, you will then go through ISP  training needed to provide customized services all using the Optonome app. 

  1. Drive to the individual start location
  2. Document in Optonome application services provided as required in ISP
  3. Leave happy knowing you changed someone’s life:)
  4. Optonome app and clinician electronically verifies each visit to help prevent allegations of fraud, abuse, or neglect. 
How long does it take to work with local providers?

Our signup process takes just a few minutes. If you have your required training courses completed in your state you can start in a few days. Most DSPs can start earning in a few days as well with our online training and guidance. 

What materials do I need to be A DSP?

Our signup process takes just a few minutes. If you have your required training courses completed in your state you can start in a few days. Most DSPs can start earning in a few days as well with our online training and guidance. 

Are there care requirements for providing services with local providers?

You can use any car to drive. You just need a valid driver’s license, car registration, and insurance.

Do I need experience to be a DSP?

Yes, you need experience and want to be active in the community. Most people have experience supporting their family members or friends. Register and send Optonome a chat message and we can help review your resume!

What is the difference between food delivery, rideshare and supporting people who need long term care?

When supporting people, their needs could change by the hour and your skills are needed to support them in your car, community, or in their home. 

With ridesharing, passengers and in and out of your car while you drive them around.  In some cases with delivery, you can use and mode of transportation: your car (two doors), bicycle, or motorcycle. 

With delivery, you are more active than ridesharing, as you get in/out of your car/bike/motorcycle to pick up and deliver the food.